Frequently asked questions.
Answers about the platform, pricing, predictive intelligence, data security and getting started. Can’t find what you need? Talk to us.
What is WEFAS?
WEFAS is an AI operating system for manufacturing. It connects commercial, planning, procurement, material, production, quality, logistics, finance and AI-assisted capabilities into one platform, built around a real factory’s own operating sequence rather than a set of disconnected modules.
Who is WEFAS built for?
Apparel, knitwear, woven, workwear, uniform and textile manufacturers moving from disconnected spreadsheets and systems toward one connected operating layer.
Does WEFAS replace the systems I already use?
Not necessarily. WEFAS is built to connect what you already have — ERP, PLM, CAD, Excel and machines — and add an intelligence layer on top, rather than force a rip-and-replace migration on day one.
What is Ask WEFAS?
Ask WEFAS is an AI assistant, available on the Intelligence plan, that answers questions grounded in your own factory’s data. It is a decision-support tool, not a replacement for professional judgement.
What’s the difference between the plans?
Foundation gets a factory started on the digital core. Growth runs the complete single-factory operation. Intelligence adds AI, predictive analytics and financial intelligence. Enterprise adds multi-factory scale and governance. See the full breakdown on our Pricing page.
Can I add one feature without upgrading my whole plan?
Yes. Capabilities like CAD Connect and IoT & Machine Connectivity are available as add-ons, so a factory on a lower plan can still access a specific capability without moving its whole subscription up a tier.
How does billing work?
Plans can be billed monthly, quarterly, half-yearly or yearly, with a saving for longer commitments. Invoices, including GST where applicable, are issued against the billing details on your account.
Is pricing negotiable for larger deployments?
Enterprise pricing is custom, based on the number of factories, companies and the scope of integration and support required. Talk to us about your specific setup.
Are predictive quality and predictive maintenance real features, or roadmap items?
Predictive quality and predictive maintenance are real, working Intelligence-tier features today. They use your factory’s own reject-rate and breakdown history with explainable statistical methods — not a black box — and every forecast is shown alongside how reliable it has proven on your own data.
Do the predictions get better over time?
Yes. Forecasts are learned from your factory’s own history, so accuracy improves as more real production and maintenance data accumulates. A line or asset with too little history is shown honestly as not yet scoreable, rather than given a guessed result.
What about IoT and machine connectivity?
IoT & Machine Connectivity is an add-on capability on our roadmap, for connecting live machine signals, OEE and downtime data directly into WEFAS. Get in touch if this is a priority for your factory.
Is my factory’s data secure?
Each customer’s operational data is kept isolated from every other customer’s within the application, access is governed by role-based permissions your own administrators configure, and data is encrypted in transit. See our Privacy Policy for details.
Who owns the data we enter into WEFAS?
You do. Your organization retains ownership of all business data entered into the application — orders, production, materials, quality and financial records — as set out in our Terms of Use.
Does WEFAS use our data to train AI models for other customers?
No. AI-assisted features use your organization’s own data to answer your own questions and forecasts. We do not use customer operational data to train shared or public AI models.
How do I get started?
Request a demo and tell us about your factory. We’ll focus the conversation on your actual commercial, production, material, quality or supply-chain challenges.
What does implementation involve?
Implementation can include process mapping, configuration, master-data migration, user setup, training, integrations and go-live support, scoped to your factory.
Where can I get support?
Write to us at hello@thewefas.com.
